Chicagoland Truck Rental FAQs

Reservations & Rentals:

What types of trucks do you offer?
We offer a variety of trucks in different sizes and capacities, from cargo vans to large moving trucks. See our website for the full selection.

How do I reserve a truck?
You can easily reserve a truck online, by phone, or in person at our rental location.

How far in advance should I book my rental?
We recommend booking as early as possible, especially during peak moving seasons. However, we often have trucks available for last-minute rentals too.

What documentation do I need to rent a truck?
You will need a valid driver’s license, proof of insurance, and a major credit card.

What are your rental rates?
Our rates vary depending on the size of the truck, rental duration, and any additional services you require. See our website for our current rates or call us for a quote.

Do you offer discounts?
Yes, we offer discounts for seniors, military personnel, and AAA members. We also run occasional promotions, so be sure to check our website or follow us on social media for updates.

Can I extend my rental period?
Yes, you may be able to extend your rental period if the truck is available. Please contact us as soon as possible to discuss your needs.

What happens if I return the truck late?
Late fees will apply for returning the truck beyond the agreed-upon time. Please see our rental agreement for details.


Do I need a special license to drive a rental truck?
No, a standard driver’s license is sufficient for most of our trucks. However, some larger trucks may require a specific class of license. Please check with us if you have any concerns.

What are the insurance options for my rental?
We offer various insurance options to cover potential damage during your rental. Please ask our staff for details and choose the coverage that best suits your needs.

Do you provide moving supplies?
Yes, we offer a variety of moving supplies for purchase, such as boxes, packing tape, furniture pads, and dollies.

What are your fuel policies?
Most of our rentals are offered on a full-to-full basis. You will be responsible for refilling the tank before returning the truck.

Do you offer roadside assistance?
Yes, we offer roadside assistance options for added peace of mind during your rental. Please inquire about our plans at the time of booking.


What payment methods do you accept?
We accept major credit cards, debit cards, and cash deposits.

Do you offer one-way rentals?
Yes, we offer one-way rentals between select locations. Please inquire about availability and charges.

Do you have pickup and drop-off services?
We may offer pickup and drop-off services for an additional fee. Please contact us for details and availability.

Can you help me load and unload the truck?
We do not offer loading and unloading services directly, but we can recommend reputable companies in the area that do.

Additional Questions

What are your business hours?
Monday – Friday: 6:00 AM – 4:00 PM
Saturday: 6:00 AM – 12:00 PM
Sunday: 7:00 AM – 9:00 AM

Where are you located?
3939 W Montrose Ave, Chicago, IL 60618

Can I contact you by phone or email?
Yes, please call (773) 588-3939 or reach us at [email protected]


Our friendly staff are experts, and will help advise you on the right van rental for your next trip.

15 Passenger Van Rental in Chicago

Our vans are equipped with the latest technology to ensure your family is entertained and connected throughout your adventure.

Call us today to get your van reserved to start planning your trip!